RMA Request

Return Request Form

If you are looking to return a defective Vivitek product for repairs or a refund and have not yet spoken with a Vivitek customer support representative, please submit a support ticket here.

If your product return submission has already been approved by a Vivitek customer support representative, please enter the case identification code provided to you in the field below.

Identification No/ Support Ticket No:^*

Contact Information

First Name:^*

Last Name:^*

Position/Title:

Company:

Address:^*

City:^*

State:^*

Zip:^*

Email:^*

Phone:^*

Fax:

Defective Merchandise Information

Product Name:^*

Model:^*

Serial Number:

Date Purchased:

Place Purchased:

Problem:^*

Problem Description:^*

Get support from us

If you have any questions about the RMA request process, please contact us at the information below.

1-855-VVK-BEST (1-855-885-2378)

For further information please contact and submit your question to us. We will forward your request to an appropriate staff member for response.